Welcome to the official website of Pace Water System, Inc.
Backflow Preventor Testing
PWS is in the process of conducting overdue testing of the backflow devices of customers who failed to complete the required annual testing by the due date. Testing will be completed by PWS employees and at the expense of the customer, applied to the customer’s account. Any failed backflow inspection will be documented by PWS and a door hanger placed at the home or business as notification of the failed test. The device must be repaired or replaced within 30 days and reinspected, or the service will be subject to disconnection, to ensure compliance with FDEP regulations. If you have any questions, please contact our Customer Service team at customerservice@pacewater.org.
Replacement of Stopped Meters
PWS has been and will continue to be replacing meter components for those that have stopped reading. You may have been receiving a minimum bill showing zero consumption for some time, and when your meter is swapped, your bill will reflect an accurate reading of actual consumption. Please note that we DO NOT “back bill” for actual consumption above the minimum amount in previous months when the meter was stopped. If you have any questions, you may email customerservice@pacewater.org
Our Mission
The mission of Pace Water System is to provide our member owners with dependable and quality customer service in water, wastewater, and reclaim water. We are committed to leveraging technological advancements in our industry to ensure our community continues to receive dependable, great tasting, and the most healthful water possible.
