Welcome to the official website of Pace Water System, Inc.

New Billing Software

PWS is now operating with a new customer service and billing software.  While both PWS and the software company's staff have worked diligently on this project for the last year, there will still be some issues that arise that simply can not be corrected before going live.  We ask for your patience during the first part of the year as our staff becomes familiar with and troubleshoots issues both in accounts and billing.  In the coming months, we will announce some of the improvements in account management provided by the upgrade.  The old Paymentus payment app is no longer used.  Customers can still use the 'Bill Payment' button on the website, and the payments are posted to accounts immediately.  

DropCountr App Is Working

The DropCountr app is now working again.  Please try using it again and report any issues with it to PWS.  However, if you are in the vicinity of Tank 10 on Murray Road, that collector has been down due to the repainting of the tank, and your usage may not be up to date.  

Our Mission

The mission of Pace Water System is to provide our member owners with dependable and quality customer service in water, wastewater, and reclaim water.  We are committed to leveraging technological advancements in our industry to ensure our community continues to receive dependable, great tasting, and the healthiest water possible. 

Recent News View All »

Reclaim Water Outage

February 22, 2024

The reclaimed water system servicing east to East Spencer Field Road and developments along this corridor is back online.  The first time your irrigation system runs, anticipate it blowing off trapped air.  The reclaimed water service along the Woodbine Road corridor should be back online by Thursday, April 11th.  

We apologize for the inconvenience and appreciate our customer's patience as we continue upgrading our infrastructure.  

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Beat the Backyard Bugs

Beat the Backyard Bugs

May 01, 2024

As May ushers in warmer weather and longer days, many of us eagerly anticipate spending time in our backyard sanctuaries. However, pesky bugs and insects can quickly put a damper on outdoor enjoyment. From mosquitoes and flies to ants and ticks, backyard bugs can be a nuisance and, in some cases, pose health risks.

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