Recent News

Effective March 23, 2020, the walk-in area of PWS's customer service is closed for all client walk-in assistance and in-person appointments until further notice.  

Customers may reach customer...

We understand many of our customers are busy taking care of their children and families. During this time, Pace Water System will be suspending the discontinuation of services for non-payment...

The 2020 annual meeting of the water system will be held on February 27, 2020, at 6:00 p.m. in the board room of the Pace Water System office located at 4401 Woodbine Road.  

All incumbents have been elected without opposition. The voting scheduled for February 20, 2020, has been canceled. 

The 2020 Pace Water System Board of Director's election will be held on February 20, 2020.  If interested please come by the office and pick up a qualification form.  

We would like to inform our members that effective January 1, 2020, the price of taps and consumption rates will increase.  This increase is due to higher production and supply costs, the need to...

With the rainfall, the last couple of weeks, the reclaim water tanks are full and reclaim water is available at any time of the day or night.  

As the hot and dry weather continues, it is up to the members to make adjustments to their irrigation systems and efficiently irrigate their yards.  Currently, the best times to irrigate your yard...

The meter changeout program is continuing and should be completed by the end of the year.  The new meters allow us to receive daily usage reports including hourly logs which may help alert PWS and...

Please be aware of the area around your meter.  This area should be clear of bushes, ground cover, overgrown landscaping, and construction debris.  It is the member's responsibility to provide...

Pace Water Systems (PWS) is continuing the process of changing out all water meters to an Advanced Metering Infrastructure (AMI) system.  This will allow PWS to provide a higher level of customer...

Pace Water System will be conducting clearing and burning operations on the cut over timberland immediately west of Indian Hills Subdivision, Country Meadow Lane, and Pearl Ridge Road beginning...

Pace Water System (PWS) is continuing the process of changing out all water meters to an Advanced Metering Infrastructure (AMI) system.  This will allow PWS to provide a higher level of customer...

The reclaim water main on Woodbine Road is currently out of service due to a main break.  Repairs should be completed by the end of the day Wednesday.  This main is the supply main for the storage...

The 2017 Consumer Confidence Report commonly known as the water quality report is now available. 

Attached is a Water Reuse Flyer that explains the benefits and allowable uses of reclaimed water.  

Per customer request the ReUse (Reclaim) Water Policies have been uploaded to the website under Rates and Policies.

On November 29th, at the Florida Section of the American Water Works Association fall conference, Pace Water System won the coveted title of the People's Choice Best Tasting Drinking Water in...

Flushed but not Forgotten

If you're flushing wipes down the toilet, think again. Not only are wipes 'public enemy No. 1' at the wastewater plant, but they and other non-flushable items also...

On March 2nd, Pace Water System won the "Best Tasting Drinking Water Contest 2016" for Region IX of the Florida Section American Water Works Association.  Region IX consists of the western four...

Pace Water System's Tank 11, constructed by Caldwell Tanks and designed by Polyengineering, was recently awarded the Elevated Tank of the Year by the Steel Tank Institute/Steel Plate Fabricators...

The Pensacola News Journal recently published an article about the water supply in Northwest Florida.

 http://www.pnj.com/story/news/2015/12/12/lessons-learn-south-florida-plight/76953946/

Pace Water System now offers mobile bill payment through our free mobile app.  Visit the Google Play or Apple app stores and search for "Pace Water".  Use the app to check your balance or pay your...

Pace Water System recently received an "Award of Excellence in Recognition of Utility Billing Accuracy" at the monthly board meeting held on April 14th.  The award was given by Water Company of...

On March 24th, Pace Water System won the "Best Tasting Drinking Water Contest 2015" for Region IX of the Florida Section American Water Works Association.  Region IX consists of the western four...

PWS is conducting a sign-up drive to encourage its members to utilize both eStatements and bank drafting. Each member that receives an eStatement in lieu of a hard copy statement saves PWS $0.42...

At the December 2014 board meeting, included with the 2015 operating budget, the board approved a water and sewer rate increase effective as of February 1, 2015.  This is the first rate increase...

PWS's Fee Schedule was updated on 8/12/14 by the Board of Directors effective as of 10/01/14.  This DOES NOT affect member deposits or member rates.  The updated Fee Schedule can be found on the...

The online payment portal has been updated.  Members now have the option to pay their bill online with or without setting up an account.  Members that choose to setup an online account have the...

As PWS has continued to grow over the years, we have outgrown the capacity of the existing four telephone lines.  Recently we have been made aware of members having issues being able to get...

PWS has recently changed billing software and credit card payment processors to improve system reliability and offer a higher level of customer service to its members.  To make a payment online...

PWS has contracted with Water Company of America (WCA) to evaluate the accuracy of billed water and sewer usage.  If you see anyone around your water meter their uniforms and vehicles should be...

A lot of the advertised "flushable" wipes and other products do not break down like toilet paper and can result in stopped up lines in your home and/or in the sewer system.  For further...

At the January 14, 2014 board meeting, the board voted to move the time of the monthly board meetings up one hour.  Monthly board meetings will now be held at 6 p.m. on the second Tuesday of each...

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service.  Check back often, as we will be adding...