Online bill payment is now active!
February 22, 2024
The reclaimed water system servicing east to East Spencer Field Road and developments along this corridor is back online. The first time your irrigation system runs, anticipate it blowing off trapped air. The reclaimed water service along the Woodbine Road corridor should be back online by Thursday, April 11th.
We apologize for the inconvenience and appreciate our customer's patience as we continue upgrading our infrastructure.
| Today | Tomorrow | Monday |
|---|---|---|
|
Broken clouds
79°/69°
|
Scattered clouds
79°/67°
|
Scattered clouds
80°/67°
|
April bills are scheduled to go out on Monday, April 29th. Due to on-going software issues, sewer averaging will not be recalculated this spring. After June 1st, we will evaluate sewer averaging on an individual basis as requested.
Please be patient, as there are some billing software issues currently being worked on. If you signed up for automatic payments, give us a few days as we work to correct some issues with the billing software.
In some cases that are signed up for automatic payments, the February bill was debited, but the March bill was not.
Billing update: There is an issue with the current balance showing $0.00 on the website. At the top right of the screen is a "Refresh" button. Click this button and the total due will update.
Both of these issues have been reported to the software company, and they are working on the problem. Due to billing issues, there will be no late fees or cut-offs in April!
April bills are scheduled to go out on Monday, April 29th. Due to on-going software issues, sewer averaging will not be recalculated this spring. After June 1st, we will evaluate sewer averaging on an individual basis as requested.
Please be patient, as there are some billing software issues currently being worked on. If you signed up for automatic payments, give us a few days as we work to correct some issues with the billing software.
In some cases that are signed up for automatic payments, the February bill was debited, but the March bill was not.
Billing update: There is an issue with the current balance showing $0.00 on the website. At the top right of the screen is a "Refresh" button. Click this button and the total due will update.
Both of these issues have been reported to the software company, and they are working on the problem. Due to billing issues, there will be no late fees or cut-offs in April!
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